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What's New?
March 2008 - Golden Haven co-sponsors Circle of Care 2008 Conference with the Filipino-American Chamber of Commerce of Santa Clara County, Inc.
   
   
 
1. What levels of Alzheimer’s patients do you accept? 
There are three tiers of Alzheimer’s disease, each expressing the progression and degree of severity of the patient’s condition.  Level 1 reflects the early symptoms of the condition while Level 3 is characterized by the latent, more serious effects of the disease (If not known for prospective resident, please consult his/her physician).  We care for all three levels and provide hospice care upon request by the family or relevant party.
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2. What is the payment plan for long-term care? 
Please see Schedule of Fees.
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3. Is Golden Haven a Secured Facility?
Yes, the entire facility is secured by a 6-foot perimeter fence.  Additionally, we have an interior/exterior video monitoring system that allows us to keep a watchful eye over all our residents both inside and outside the facility structure.   Golden Haven is not a “locked” facility.  We allow all of our residents to roam about the 40,000 square feet of floor space as well as the perimeter pathways- so long as a resident is not a “fall-risk.”
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4. What are your admission requirements?
All prospective admissions require:
· RCFE Physician’s Report (download form) which states that potential resident has Alzheimer’s, dementia, or other form of brain impairment.
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· Conservatorship or Power of Attorney.
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· Copies of Medical Insurance and Social Security Cards.
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· Negative TB test within the last 6 months..
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· Additional paperwork to be filled out upon admission.
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5. What are your visiting hours? 
We are very flexible with visiting hours.  However,for security reasons and out of respect to other clients, regular hours have been set at 10am-5pm, 7 days a week.  We encourage immediate family members to visit as often as possible.  Golden Haven also features a Hospitality Room, which can be reserved by a resident’s family and friends for the celebration of a special event.  Additionally, we permit residents to go home with family on all holidays, special occasions, or just to visit.
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6. Do you have a hospice waiver? 

Yes.  It is a common wish for a person to want to stay in the comforts of the home during the last few months of his/her life.  With the newly integrated hospice care, Golden Haven residents reserve the option to keep our care and surroundings as “home,” even into the twilight of their lives.  The focus of Hospice care is on quality of life.  Hospice care must be requested by immediate family.  Click here to see Hospice Care fees.

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7. Do you offer  respite (short-term) care? 
Yes.  Do you and your family care for a memory-impaired loved one at home and would like to go off on a vacation?  Perhaps you just want someone to care for your mother/father while you go on a day-trip or shopping?   Or maybe you want to place mom/dad in a residential care facility but want to see how they acclimate to the environment before making a long-term commitment to place.  All of these situations are reasons why Golden Haven offers respite care.   Studies have shown that periodically exposing Alzheimer’s patients to an assisted living environment before a permanent move-in, can help ease the transition from home to residential care.   Click here to see respite-care rates.
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8. What is your caregiver to resident ratio? 
Our care-giver to resident ratio varies by shift. On the day-shift, which is the busiest, we have a 5-to-1 ratio.  This is supplemented by 3 live-in-staff with supervisorial responsibilities. Your loved one is thus guaranteed the consistent around-the-clock attention he/she requires.
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9. How many meals and snacks do you serve daily? 
We serve three 3-course meals per day (salad/soup, entrée, dessert).  Snacks are served between meals and before bedtime (3 per day).  Menu preparation as well as eating schedules are adapted to each resident- this means that if you’re mother isn’t an early-riser she doesn’t have to wake up early for breakfast, and if she’s diabetic then diabetic meals will be prepared accordingly.  Pureed diets, if required, are also accommodated.  Our priority is to best serve our resident’s comfort and needs.
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10. Do you provide a doctor?  What about transportation to the doctor? 
Golden Haven is fortunate to have three on-call physicians in Dr. Lian Soung, M.D., Dr. Raghuoath K. Reddy, M.D., and Dr. Guido Abellera, M.D.   In addition, we have an on-call podiatrist and orthodontist.  If a resident so chooses, he/she may keep his/her own personal doctor.  Golden Haven provides residents free transportation to any doctor’s office within a 7-mile radius, except for those requiring non-ambulatory assistance and/or additional companion care due to difficult behavior.
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